FREE WEBINAR

From Tension to Teamwork

Coaching Solutions for Conflict

February 17, 2025

7PM UK

(Feb 18 / 8AM New Zealand)

Duration:

30 minutes + Q&A

Can’t make it? Register and you will be among the first to receive the recording.

When it comes to conflict, it’s crucial to guide a team towards productive conversations rather than avoiding them. An effective team coaching framework allows the team to anticipate and manage conflict successfully, with Team Coaches providing guidance and support throughout the process.

You can bring in proactive discussions about who does what, how the team allocates work, how they give feedback, how they learn together and celebrate performance – and those conversations set the team up for less friction and greater levels of success.

Conflict between people and within teams is inevitable, but when approached with the right tools and strategies, it can actually strengthen relationships and improve performance.

In this webinar we’ll explore practical methods and insights to help you navigate conflict as a Team Coach, turning potential challenges into opportunities for growth and collaboration.

Objectives

  • Understanding the different types of conflict, how to navigate as a coach and keep yourself in the safe space, tools for bringing conflict into the team for greater performance outcomes

Intended target audience

  • Team coaches, Coaches who are thinking of doing team coaching, facilitators

Language and dictation

  • Program in English and completely online

  • The session will be recorded and you will have permanent access to it

Topics to be covered

  • What are the different types of conflict, how does conflict emerge, tools and approaches to harness conflict in teams

Who's your trainer?

Raechel Ford serves as a Regional Manager and Coach Trainer of the ICC and oversees its operations in New Zealand. She is a highly respected and sought-after coach for senior executives, holding all 3 coaching qualifications from the ICC and a Masters in Developmental Coaching from the Boston Institute of Developmental Management.

With over 15 years of experience in executive coaching and leadership development, Raechel has designed and facilitated programs for renowned organizations in New Zealand, including PricewaterhouseCoopers, Bank of New Zealand, Southern Cross Healthcare, Te Whatu Ora, Dentons Kensington Swan, Mitre 10, Beca and Sport NZ, among other global brands.

Raechel’s business philosophy revolves around creating thriving workplaces through exceptional leadership practices that embrace diversity in all its forms, ensuring equal opportunities for everyone. She assists individuals and teams in expanding their leadership capacity and capability, enabling them to navigate the challenging times and embrace exciting opportunities.

View Rachel’s full ICC profile

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